Technology Made Simple, Support Made Personal.
GentleTech was founded to bridge the gap, by providing “IT Support in the Home” for families and individuals of all ages with the help you need without having to leave home.
Whether you need assistance with your mobile phone (Apple & Android), computer or laptop (MS Windows), smart handheld devices (iPad or Tablets), and online accounts including (Passwords, Safe Online Shopping and Utility Services), GentleTech are here to help you and your loved ones in Life and Loss (for End-of-Life IT Planning & Bereavement IT).
Endorsed by CSB Solicitors, GentleTech remains dedicated to quality and integrity, operating within a framework that prioritises ethical principles. Every service we offer is our commitment to quality, trust, and your peace of mind.
While technology can be frustrating at the best of times, we know it can feel especially daunting when you’re grieving the loss of a loved one, or caring for someone in a hospice or care home. Dealing with personal crises while doing basic things online or setting up a new device can quickly become overwhelming.
That’s why GentleTech provides patient, one-on-one coaching that guides you safely through online accounts, without the threat of fraudulent websites stealing your information and helps set up new technology with ease. Technology should never come between you and what matters most, time with your family and yourself.
At GentleTech, we come to your home, providing in-home support. You do not have to worry about learning confusing technology alone. We’re here to help. So, you have more time for self-care and the people you love most. At GentleTech we believe in compassionate, dependable IT support, whether in a crisis or simply a moment of need.
Call today for a free consultation on 0204 616 0300
IT Services Overview
GentleTech helps families and individuals of all ages with their technology needs. Whether you need assistance with your mobile phone (Apple & Android), computer or laptop (MS Windows), smart handheld devices (iPad or Tablets), and online accounts including (Passwords, Safe Online Shopping and Utility Services), GentleTech are here to help you and your loved ones in Life and Loss (for End-of-Life IT Planning & Bereavement IT).
At GentleTech, We come to you, providing support in the comfort of your own home. There’s no need to struggle alone with confusing technology. Call for a Free Consultation on
0204 616 0300
At GentleTech, We come to you, providing support in the comfort of your own home. There’s no need to struggle alone with confusing technology. Call for a Free Consultation on
0204 616 0300
IT Support for All Ages
At GentleTech, we know that over time, devices may need updates or repairs. We’re here to support your mobile phones, computers, tablets, smart TVs, and Bluetooth devices, as well as manage your email and online utility accounts.
Our dedicated team provides friendly and caring support every step of the way.
Our dedicated team provides friendly and caring support every step of the way.
End-of-Life IT Planning
Compassionate support for individuals in palliative or end-of-life care to manage their digital legacy. We secure passwords, devices, accounts and legacy contacts easing the burden on loved ones.
With empathy, we guide you through preparation, ensuring your digital legacy is handled with care, bringing you clarity and peace of mind.
With empathy, we guide you through preparation, ensuring your digital legacy is handled with care, bringing you clarity and peace of mind.
Bereavement IT Support
We provide compassionate support in managing your loved ones digital assets, after they have passed, including all accounts, devices, documents and online utility companies (via internet).
Our team helps organise, secure, or deactivate accounts, ensuring your loved one’s digital legacy is handled with care, so you can focus on healing.
Our team helps organise, secure, or deactivate accounts, ensuring your loved one’s digital legacy is handled with care, so you can focus on healing.
Privacy & Digital Security
At GentleTech, we believe that your privacy & digital security are just as important as your personal privacy. We offer support to help you protect your online accounts, personal data, and devices, keeping you safe from identity theft and other risks.
We understand the importance of digital security and what matters most with sensitivity and care.
We understand the importance of digital security and what matters most with sensitivity and care.
GentleTech is the proud partner of CSB Solicitors
“Established in 2014, CSB Solicitors Limited has rapidly built a strong reputation as a niche law firm known for delivering ethical, high-quality legal services and ensuring access to justice for all. CSB Solicitors is proud to audit and endorse GentleTech, reaffirming our commitment to supporting companies that align with our values of integrity and excellence.”
What our clients say
I found GentleTech and despite only needing a sort of reverse engineering job to tidy up a critical update for my systems, GentleTech took the time to give me peace of mind and thoroughly explained all aspects of the process before resolving the issue. A generic error message had blocked a needed update to my Leap Legal software and the issuing company could not fix the issue. GentleTech, though, had a professionalism and expertise that felt both comforting and effective. They took great care to understand my needs and indicated that there were multiple steps in the resolution process, which they walked me through.
GentleTech usually had a 2-3 day wait for in-office support but recognised the urgency of my situation and had a technician out here within 24 hours. What was also amazing is that they did it in 3-4 hours and so I had no interruptions with my deadlines for legal document submissions and invoices that were ongoing while they transacted.
To all of this support, GentleTech has built two of my practice websites, designed branded Word templates, created bespoke social content, and provided an all-embracing service that has moved my business to new heights. They are thorough and diligent and I wholeheartedly recommend their services.
GentleTech usually had a 2-3 day wait for in-office support but recognised the urgency of my situation and had a technician out here within 24 hours. What was also amazing is that they did it in 3-4 hours and so I had no interruptions with my deadlines for legal document submissions and invoices that were ongoing while they transacted.
To all of this support, GentleTech has built two of my practice websites, designed branded Word templates, created bespoke social content, and provided an all-embracing service that has moved my business to new heights. They are thorough and diligent and I wholeheartedly recommend their services.
Principal Solicitor
CSB Solicitors
I have known the founder of GentleTech personally for many years and was delighted to learn of his decision to provide specialist services for those who struggle with today’s ‘high tech’ world. I have worked in the information technology and telecommunications fields for over 50 years and know first hand how difficult it is to keep pace with advances in these areas, so the services offered by GentleTech will certainly be of benefit to anyone requiring a trustworthy and well-informed source of support.
Steve Andrews
Senior IT Architect
At 88, I didn’t have internet access or a smartphone, and didn’t know where to start when my “old TV” stopped working. GentleTech saved the day, making the whole thing very easy. They patiently explained my options, gave me a basic list to select from and did the rest: ordering online, delivering, installing and setting up. They removed all the stress off my back and I am very thankful for all their help.
My family has relied on GentleTech time and time since then. GentleTech didn't try to sell a particular brand or service, and they really try make sure everybody is comfortable and informed. My daughter was with me, and so we all felt very comfortable around each other. GentleTech has been nothing but a blessing, and I couldn’t recommend them more highly.
My family has relied on GentleTech time and time since then. GentleTech didn't try to sell a particular brand or service, and they really try make sure everybody is comfortable and informed. My daughter was with me, and so we all felt very comfortable around each other. GentleTech has been nothing but a blessing, and I couldn’t recommend them more highly.
June Sullivan
Aged 88
My son had recommended a company that helps with email accounts as I’d been battling to send emails to my family in Australia and could not work out video calling. At 81, I have no idea who to trust and was very hesitant to have someone in my home — much less someone who was going to have some of my personal information.
GentleTech were understanding, I spoke to them on the phone and they explained the added care they give for people of my age. They assured me they would present a company ID badge and even offered to have a family member there. To my delight, they did help and I can easily keep in touch with my family now. Being free of my worries is an amazing feeling, and I am so thankful that GentleTech made it possible!
GentleTech were understanding, I spoke to them on the phone and they explained the added care they give for people of my age. They assured me they would present a company ID badge and even offered to have a family member there. To my delight, they did help and I can easily keep in touch with my family now. Being free of my worries is an amazing feeling, and I am so thankful that GentleTech made it possible!
June Collins
Aged 81
