Bereavement IT Support
GentleTech's Bereavement IT Support provides caring support for everything digital after the death of a loved one. We assist and secure online accounts, personal devices and digital assets to manage the Digital Legacy of your loved ones.
Helping You Manage Your Loved One’s Digital Estate with Care
Death of a loved one is one of the hardest things for anyone to go through. Grief can be incredibly overwhelming and during this time, the last thing you would want to be dealing with is your loved one’s digital assets.
Preparing for passing is challenging enough, but with so much of our lives now stored online, figuring out what to do about digital accounts, devices and online subscriptions can easily be a burden. GentleTech will provide the compassionate IT support needed to help you through this difficult process.
What does Bereavement IT Support mean?
Bereavement IT support is an area within IT which focuses on dealing with all aspects of your loved one’s digital footprint following their passing. It encompasses everything, from disabling and securing online accounts to handling devices and documents and everything is handled with care, respect and privacy.
GentleTech, providing personalised assistance to help you understand your loved one’s digital estate. We are here to walk you through the process, offering practical solutions that enable you to protect your loved one’s online legacy while affording you the space and time you need to grieve.
Importance of Bereavement IT Support
Today, many of us have an online presence from social media accounts, email addresses, online banking and shopping subscriptions and more. In the wake of a loved one’s passing, their digital footprint remains and the task of managing this can prove to be a frustrating and confusing process. In the absence of that support, there can be uncertainty about what to do with their online accounts, devices and sensitive information.
This lack of knowledge can create an unnecessary burden and Bereavement IT support alleviates that burden by ensuring any digital assets are treated correctly, at the request of the deceased or their family. By acting quickly and sensitively with these details, you can reduce avoidable stress and focus on honouring their memory.
Our Bereavement IT Support Services
GentleTech will be offering a range of services to help you manage your loved one’s digital legacy. Our caring staff are prepared to help you through the process, with the following key benefits:
1. Managing Digital Accounts:
Your loved one’s digital accounts can hold critical information, including financial records and personal memories. We assist you in safeguarding, shutting down and/or transferring these accounts, effectively managing their digital presence in accordance with your wishes.
- Account Lockdown:
All accounts are locked down and secured against unauthorised access to protect any sensitive data. - Shutting Down Accounts:
We, where applicable, deactivate or close accounts to prevent any further charges or activity. - Legacy Contacts:
If your loved one established legacy contacts related to social media or email accounts, we help carry out these requests.
- Account Lockdown:
2. Handling Devices and Documents:
Smartphones, computers and tablet devices that might hold fond memories or sensitive data belonging to your loved one. We can make sure these devices are secure and that all the important documents are organised so that that they are both safe but accessible when needed.
- Device Locking and Encryption:
Devices are secured and/or encrypted with personal data protected. - Transfer of Data:
We help transfer important files, pictures and documents to trusted family members, where memories are preserved and accessible. - Organising Essential Documents:
Financial documents, photos, personal records – we assist you in sifting through and sorting out important details to keep handy for future reference
- Device Locking and Encryption:
3. Managing Online Subscriptions and Utility Services:
Most have subscription services or utilities set up online that will need to be addressed once they die. From streaming services to magazines to utility accounts, we help you manage these digital services and make sure they are either cancelled or transferred to the proper parties.
- Eliminating Online Subscriptions:
We can help you spot and remove unwanted subscriptions that may be creating unnecessary charges. - Utility Providers:
If your loved one took care of utility services, we will make sure that bills are addressed or transferred to someone appropriate.
- Eliminating Online Subscriptions:
4. Preserving Your Loved One’s Digital Legacy:
In certain situations, you may wish to keep a loved one’s online life. Whether it’s memorialising on social media or creating a digital photo album, we find ways to give you peace of mind to preserve their memory digitally.
- Social Media Memorialisation:
Several social media platforms offer the option of memorialising a loved one’s profile, including Facebook. We guide this process so that their account is respectful and protected. - Creating Digital Memorials:
Online memorial pages allow family and friends to post photos, videos and other mementos of the deceased.
- Social Media Memorialisation:
At GentleTech, we approach bereavement IT support with the utmost empathy and understanding. Our services are designed to ease the burden, ensuring that all technical matters are handled with care, so you can focus on the healing process.
- Patience:
Experts and Guidance along the way; We guide you gently at each step. - Individualised Service:
We know that every scenario is different and we adjust our services to accommodate your distinctive needs and desires. - Privacy and Respect:
We maintain utmost confidentiality regarding sensitive information and treat your loved one’s legacy with respect.
- Patience:
Get Help Today
If you have recently lost a loved one and need assistance managing their digital footprint. We are here to help, bringing real, pragmatic solutions handled with care and empathy for bereavement IT Support. Let us help you navigate the complexities of digital estates, so you can focus on what truly matters.
Contact us today to learn more about our bereavement IT support services. We are here for you during this difficult time, offering the compassion and understanding you deserve.
What our Clients say about us:
My precious husband died when I was so focused on my family that I could hardly do anything but live in a daze. I found myself overwhelmed, and although my family was amazing, they didn’t have the technical know-how to delve into his phone and computer. A friend suggested GentleTech but I was understandably wary of trusting someone outside my family with a piece of information so personal.
They were understanding, friendly, and patient from the moment I contacted GentleTech. I told him about my situation, how urgent it was and what an emotional burden I was carrying. They listened empathetically, and assured me that they would go at a pace that was comfortable for me.
They had a very thorough approach. They led me in stages, explaining perfectly what was needed at each point. When I got overwhelmed, they would step back and give me the space I had to process everything. They were patient and sensitive to my emotional needs.
The whole thing took roughly two to three weeks, because I didn’t yet understand how many digital accounts and assets my husband had. With some patient assistance from GentleTech, I felt so much weight come off. They relieved so much of the anxiety, and I can’t thank them enough.
I would without a doubt recommend GentleTech to anyone else in the same position. GentleTech, thank you for your kindness and incredible support.
They were understanding, friendly, and patient from the moment I contacted GentleTech. I told him about my situation, how urgent it was and what an emotional burden I was carrying. They listened empathetically, and assured me that they would go at a pace that was comfortable for me.
They had a very thorough approach. They led me in stages, explaining perfectly what was needed at each point. When I got overwhelmed, they would step back and give me the space I had to process everything. They were patient and sensitive to my emotional needs.
The whole thing took roughly two to three weeks, because I didn’t yet understand how many digital accounts and assets my husband had. With some patient assistance from GentleTech, I felt so much weight come off. They relieved so much of the anxiety, and I can’t thank them enough.
I would without a doubt recommend GentleTech to anyone else in the same position. GentleTech, thank you for your kindness and incredible support.
Christine Hewson
Aged 73
Get in touch with GentleTech today to learn how we can support you.
Bereavement is an intensely personal journey, and no two experiences are alike. At GentleTech, our mission is to provide personalised, empathetic support that bespoke to the unique needs of each individual. By managing the technical complexities of digital asset management, we help surviving partners focus on healing and honouring their loved one’s memory.
Losing a partner is a life-altering experience, bringing both immense emotional and practical challenges. Managing digital assets during such a difficult time can feel overwhelming, but with GentleTech’s compassionate support, you can navigate this process with greater ease and confidence.
Let GentleTech be your trusted guide, helping you honour your loved one’s legacy while easing the burdens of the digital age.
