Fees
GentleTech provides expert support for mobile phones, computers, tablets, smart TVs, and Bluetooth devices. We also assist with email and online utility accounts, ensuring clarity and peace of mind. Our friendly team offers cost-effective, caring solutions to keep your technology running smoothly.
Affordable, Compassionate Tech Support with GentleTech
When you are going through a period of mourning, it is hard to navigate the technology world today. You will find GentleTech here to offer compassionate cost-effective support tailored just for whatever you will need. So no hidden fees in our easy-to read Fee Structure.
At all times of the day and every day, whether a device is broken or you are setting up new tec, we aim to please you, and as your specialist we provide comparative value, professional IT service that is easy for everyone.
GentleTech Fees 2025
| Service Type | Description | Price | Fee |
|---|---|---|---|
| Initial Phone Assessment: | 15 Minute Phone Assessment | £0 | Free |
| Client Visit Evaluation: | Comprehensive Evaluation | £100 | Per Hour |
| Subscription and Account Management: | Transfer or Cancellation of Online Accounts | £75 | Per Hour |
| Social Media Account Management: | Managing Social Media Accounts | £75 | Per Hour |
| IT Support for Devices: | PC's, Mobile Phones, iPad & Tablets, TV & Bluetooth Setup | £100 | Per Hour |
| Digital Asset Documentation: | Detailed Inventory and Secure Record Keeping | £150 | Per Hour |
| Password Management Training: | Training on Password Managers including Setup | £100 | Per Hour |
| Travel Costs: * | See Footnote | £50 | Fixed Price |
All prices exclude VAT. Unless otherwise stated, GentleTech’s Fee is £100 Per Hour plus VAT.
GentleTech reserves the right to charge a cancellation fee within 24 Hrs of the agreed appointment.
PC’s Include Microsoft Windows Desktops & Microsoft Windows Laptops. (Not Macbooks)
* GentleTech reserves the right to apply additional costs for Congestion Charge, Parking, Parking Permits, Pay Per Mile or Train Fares.
A Commitment to Friendly and Reliable Service
At challenging times you cannot find the help and care of GentleTech’s friendly approachable service anywhere else. Our technical expertise in these matters coupled with a genuine concern for your welfare means we’ll be there with advice when you most need it whether that be during emergencies or everyday work life.
With our clear advice, affordable service, and user-friendly solutions, you can manage your own devices with confidence and free of stress but we also show you how to prevent future issues.
Choose GentleTech, and you’re choosing a partner who really cares. Our affordable services are tailored to fit your budget without ever compromising on quality. And since we never charge hidden fees, GentleTech is naturally your best value for money.
I've turned to GentleTech many times for help with my computer or mobile phone. One of my initial concerns was whether their consultations were free, but I was pleasantly surprised by how practical and timely their advice was. Their pricing is competitive and very reasonable for the service provided.
What really sets GentleTech apart, though, is their exceptional customer service. I was particularly impressed by their friendliness and patience when assisting my friends whose first language wasn't English, this level of care really put me at ease.
Their affordable prices and dedication to going above and beyond for customers were beyond my expectations. It’s because of the peace of mind they offer that I highly recommend their services to anyone in need!
What really sets GentleTech apart, though, is their exceptional customer service. I was particularly impressed by their friendliness and patience when assisting my friends whose first language wasn't English, this level of care really put me at ease.
Their affordable prices and dedication to going above and beyond for customers were beyond my expectations. It’s because of the peace of mind they offer that I highly recommend their services to anyone in need!
