About Us
How GentleTech Became a Trusted Leader in Digital Legacy and Bereavement IT Support.
At GentleTech, we believe in turning complexity into clarity, offering compassionate and professional services to address the unique digital challenges that come with end-of-life planning and bereavement. We’ve grown to fill a significant gap in the UK market, providing individuals and families with tailored support to manage their digital lives during difficult times.
At GentleTech, we believe in turning complexity into clarity, offering compassionate and professional services to address the unique digital challenges that come with end-of-life planning and bereavement. We’ve grown to fill a significant gap in the UK market, providing individuals and families with tailored support to manage their digital lives during difficult times.
Our Journey: Filling a Crucial Gap in the UK Market
How GentleTech Was Born
GentleTech Ltd was founded from the personal experiences of its creators, who witnessed first-hand the challenges of navigating an increasingly digital world. As technology rapidly became integral to daily life, it also began isolating individuals, particularly in later years.
Recognising this, GentleTech was created to bridge the divide, encouraging people to manage their digital lives with confidence and compassion. It quickly became apparent that while traditional estate planning covered physical and financial assets, there was a lack of guidance around managing digital legacies.
From forgotten passwords to unclaimed online accounts, families often found themselves overwhelmed by the hidden complexities of digital life. Recognising this need, GentleTech was born. Our partnership with CSB Solicitors ensures every aspect of our work aligns with the highest ethical standards and data processing controls, giving our clients peace of mind.
What We Offer: Compassionate Support When You Need It Most
Planning for the future means more than organising finances. Our end-of-life planning services include:
- Comprehensive Digital Inventory Creation
GentleTech helps clients create a detailed inventory of their digital assets, including online accounts, subscriptions, and digital files. This ensures all important information is organised and securely documented for seamless management and future accessibility. - Device and Account Access Management
We ensure families have secure access to essential files, devices, and online accounts. By setting up efficient access protocols, GentleTech eliminates the challenges of retrieving important digital information when it matters most. - Integration with Legal Wills
GentleTech collaborates with solicitors to incorporate your digital wishes into your estate plan. This ensures your online assets are handled according to your preferences, providing peace of mind for you and your loved ones.
- Comprehensive Digital Inventory Creation
By addressing these areas, GentleTech provides clients with confidence and clarity during a challenging time.
Losing a loved one is never easy, but dealing with their digital affairs doesn’t have to add to the stress. We assist families by:
- Memorialising or Deactivating Social Media Account
GentleTech assists in memorialising or deactivating social media accounts, ensuring they are handled respectfully. Whether transforming profiles into tribute pages or closing them securely, we help preserve memories and protect privacy during difficult times. - Retrieving and Preserving Cherished Photos, Videos, and Documents
We understand the sentimental value of digital memories. GentleTech specializes in recovering and safeguarding important photos, videos, and documents, ensuring they remain accessible for loved ones and future generations. - Managing Device Security and Passing on Digital Assets
GentleTech secures your devices, ensuring data is protected and only accessible to rightful heirs. From managing passwords to transferring digital assets, we provide a seamless process to ease the burden on your family.
- Memorialising or Deactivating Social Media Account
Our team approaches every situation with sensitivity and professionalism, ensuring your loved one’s digital presence is managed respectfully.
Your digital life is a part of your legacy. Our services help clients preserve their memories and online presence through:
- Digital Estate Planning
Planning your digital estate is essential in today’s world. GentleTech helps you document your wishes for digital accounts and assets, ensuring your online presence and valuable information are managed according to your preferences. - Social Media Memorialization
GentleTech transforms social media profiles into meaningful spaces for remembrance. By memorializing accounts, we help preserve cherished memories while respecting the privacy and dignity of the deceased. - Data Preservation
Preserving important files for future generations is a vital part of legacy planning. GentleTech secures your photos, videos, documents, and other digital assets, ensuring they remain safe and accessible for years to come.
- Digital Estate Planning
Why Choose GentleTech?
CSB Solicitors is proud to audit and endorse GentleTech Ltd, recognising its unwavering commitment to strict ethical standards and integrity in business practices.
This endorsement reflects GentleTech’s dedication to providing trusted, secure, and compassionate services, ensuring clients receive the highest quality support while safeguarding their digital and personal affairs.
Ethical Practices and Data Security
GentleTech Ltd operates with transparency, integrity, and a steadfast commitment to client confidentiality. We conform to the strictest data processing controls, ensuring that your personal information is handled responsibly.
GentleTech Ltd has partnered with Collect B2B to provide compassionate and efficient support for businesses facing the loss of an owner. This collaboration ensures that outstanding debts are managed with sensitivity, allowing the bereaved to focus on healing while safeguarding the financial stability of the business.
Collect B2B’s experienced professionals handle debt recovery ethically and transparently, maintaining essential business relationships during challenging times.
By combining GentleTech’s understanding of Bereavement IT Support with Collect B2B’s expertise in Business to Business Debt Collection, this partnership offers a comprehensive solution for winding up business affairs after an owner’s passing.
The ‘no collection, no fee’ approach underscores their commitment to achieving the best outcomes for clients without adding financial strain. This alliance provides a reliable and empathetic service, ensuring that the complexities of business debts are addressed thoughtfully and effectively.
At GentleTech, our ethos is grounded in Compassion, Expertise, and Reliability. We believe in supporting individuals with care and understanding, especially during challenging times.
By combining technical knowledge with a compassionate approach, we aim to ease the burden of managing technology, whether it’s providing Bereavement IT Support, preserving a Digital Legacy, or assisting with End-of-Life IT planning.
Our reliability means you can trust us to be patient, attentive, and always focused on your unique needs. At GentleTech, we are here to make technology feel manageable, approachable, and, above all, supportive.
Compassionate Service
At GentleTech, we know how emotional end-of-life and bereavement planning can be. That’s why empathy is at the heart of everything we do. We take the time to understand your unique needs and provide personalized solutions.
Expertise in a Digital World
With years of experience, we’ve become experts in navigating the digital landscape. From social media platforms to encrypted files, we know how to manage even the most complex digital legacies.
Reliable Support
Whether you’re planning for the future or navigating the loss of a loved one, you can count on GentleTech for clear, reliable guidance every step of the way.
GentleTech - The Right Choice
GentleTech was created to ensure no one has to face the digital unknown alone. Our services are designed to bring peace of mind, preserve memories, and protect your digital assets. Whether you need help planning your legacy or managing the digital affairs of a loved one, we’re here to guide you with empathy and expertise.
Take the first step today. Reach out to GentleTech for a free consultation and let us help you secure your digital future with confidence and care.
What our Clients say about us:
When I discovered that my 88-year-old mum had started speaking with GentleTech, I wanted to know more about them. Like anyone who loves and cares deeply for their parent, I wanted to ensure she was in the best hands.
From the very first interaction, I found myself genuinely impressed by the way GentleTech approached the entire process. The care and attention they showed toward both my mum and me were extraordinary.
They communicated with a level of compassion, professionalism, and respect that is all too rare in today's fast-paced world. Instead of making us feel rushed or overwhelmed, they took the time to listen to our concerns and understand my mum's needs. Their manner was warm and reassuring, which helped to quickly ease any initial doubts or worries we had. What stood out the most was their genuine dedication to helping us make the best choices for her. They carefully walked us through all the available options, ensuring we fully understood them. Their approach felt refreshingly honest and transparent, something I have found to be rare in similar interactions.
At the end of the day, I only want the very best for my mum, and I must say, GentleTech delivered on every level. They not only met my high expectations but exceeded them in every way. It’s sadly uncommon to find a company that goes above and beyond like this, and I feel incredibly grateful to have found GentleTech through this experience . They have set a standard of excellence that I will not soon forget, and I would not hesitate to recommend them to anyone in need of their services.
They communicated with a level of compassion, professionalism, and respect that is all too rare in today's fast-paced world. Instead of making us feel rushed or overwhelmed, they took the time to listen to our concerns and understand my mum's needs. Their manner was warm and reassuring, which helped to quickly ease any initial doubts or worries we had. What stood out the most was their genuine dedication to helping us make the best choices for her. They carefully walked us through all the available options, ensuring we fully understood them. Their approach felt refreshingly honest and transparent, something I have found to be rare in similar interactions.
At the end of the day, I only want the very best for my mum, and I must say, GentleTech delivered on every level. They not only met my high expectations but exceeded them in every way. It’s sadly uncommon to find a company that goes above and beyond like this, and I feel incredibly grateful to have found GentleTech through this experience . They have set a standard of excellence that I will not soon forget, and I would not hesitate to recommend them to anyone in need of their services.
Maureen Lennon
Aged 68
GentleTech provides compassionate and IT support during bereavement, helping you navigate the complex process of managing digital assets such as online accounts, social media profiles, and other digital footprints left by your loved ones. We understand how overwhelming this time can be, which is why our expert team is here to assist you in organising, securing, or deactivating accounts as needed. By ensuring that digital legacies are handled with the utmost care, respect, and sensitivity, we help you focus on healing and cherishing memories. Trust GentleTech to provide the guidance and expertise you need to manage your loved one’s online presence with dignity and ease.
