Experienced help that adapts to your needs, not the other way around.
Bereavement IT, Technology Made Simple, Support Made Personal.
GentleTech evolved to support individuals in navigating the often-complicated digital aspects of life during challenging times. Whether you’re coping with the recent loss of a loved one, providing care in hospice, or planning ahead while cherishing precious moments at home, we understand how overwhelming these situations can be.
Managing online accounts and digital devices during such an emotional journey can feel like an insurmountable burden. Where do you start? How do you navigate this unfamiliar territory?
At GentleTech, we’re here to ease that weight from your shoulders. With empathy, respect, and understanding, we guide you through every step of the process, ensuring that everything is handled with care and completed seamlessly.
When Every Moment Matters, We're Here to Support You with Compassion and Care.
Services We Offer
IT services tailored for end-of-life IT planning and bereavement IT support. We assist with managing digital legacies, ensuring passwords, devices, and accounts are accessible to loved ones.
With empathy and understanding, we provide clarity and peace of mind, helping you and your family navigate these sensitive transitions.
With empathy and understanding, we provide clarity and peace of mind, helping you and your family navigate these sensitive transitions.
End-of-Life IT Planning
Compassionate help for those in palliative or end-of-life care, plan their digital legacy. We ensure passwords, devices, and all accounts are securely documented, easing the burden on loved ones.
With care and understanding, we help you prepare, providing clarity and peace of mind for those you leave behind.
With care and understanding, we help you prepare, providing clarity and peace of mind for those you leave behind.
Bereavement IT Support
IT support during bereavement, guiding you through the management of digital assets such as online accounts.
We assist with organising, securing, or deactivating accounts as needed, ensuring your loved one’s digital legacy is handled with care, so you can focus on healing during this difficult time.
We assist with organising, securing, or deactivating accounts as needed, ensuring your loved one’s digital legacy is handled with care, so you can focus on healing during this difficult time.
Digital Legacy IT Services
Digital legacy IT services, helping you organise and secure your mobile, computer, handheld devices, and online accounts for your loved ones.
With understanding and care, we ensure your digital presence is thoughtfully managed, easing the burden on your family while providing clarity and peace of mind.
With understanding and care, we ensure your digital presence is thoughtfully managed, easing the burden on your family while providing clarity and peace of mind.
Blog
Blogs provide expert guidance on digital legacy planning, social media memorialisation, and managing digital assets.
With practical tips and insights, they empower you to plan ahead or handle a loved one’s digital affairs with confidence and care, ensuring you feel supported every step of the way.
With practical tips and insights, they empower you to plan ahead or handle a loved one’s digital affairs with confidence and care, ensuring you feel supported every step of the way.
GentleTech is the proud partner of CSB Solicitors
“Established in 2014, CSB Solicitors Limited has rapidly built a strong reputation as a niche law firm known for delivering ethical, high-quality legal services and ensuring access to justice for all. CSB Solicitors is proud to audit and endorse GentleTech, reaffirming our commitment to supporting companies that align with our values of integrity and excellence.”
What our clients say
I have had the pleasure of engaging the professional services of GentleTech to address a critical update required for my business systems. When an error message prevented an essential update to my Leap Legal software, the issuing company was unable to resolve the problem. GentleTech, however, exhibited a level of professionalism and expertise that was both reassuring and effective. They carefully assessed my requirements, identifying several key stages in the resolution process, which they clearly explained.
Although GentleTech initially had a waiting period of 2-3 days for in-office support, they understood the urgency of my situation and were able to dispatch a technician within 24 hours. Their efficiency and commitment were further evident as they completed the entire process within 3-4 hours, allowing me to continue with my deadlines for submitting legal documents and invoices without interruption.
In addition to this support, GentleTech has also developed two websites for my practice, created branded Word templates, and designed tailored social media content, delivering an all-encompassing service that has greatly enhanced my business operations. Their competence and attention to detail are unparalleled, and I recommend their services without reservation.
Although GentleTech initially had a waiting period of 2-3 days for in-office support, they understood the urgency of my situation and were able to dispatch a technician within 24 hours. Their efficiency and commitment were further evident as they completed the entire process within 3-4 hours, allowing me to continue with my deadlines for submitting legal documents and invoices without interruption.
In addition to this support, GentleTech has also developed two websites for my practice, created branded Word templates, and designed tailored social media content, delivering an all-encompassing service that has greatly enhanced my business operations. Their competence and attention to detail are unparalleled, and I recommend their services without reservation.
Principal Solicitor
CSB Solicitors
I have known the founder of GentleTech personally for many years and was delighted to learn of his decision to provide specialist services for those who struggle with today’s ‘high tech’ world. I have worked in the information technology and telecommunications fields for over 50 years and know first hand how difficult it is to keep pace with advances in these areas, so the services offered by GentleTech will certainly be of benefit to anyone requiring a trustworthy and well informed source of support.
Steve Andrews
Senior IT Architect
At 88, without internet or a smartphone, I didn’t know where to start when my old TV stopped working. GentleTech came to the rescue and made the whole process easy. They patiently walked me through my options, provided a simple list to choose from, and even handled the online ordering, delivery, installation, and setup. They took all the stress off my shoulders, and I’m truly grateful for their help.
Since then, my family has called on GentleTech many times for their support. They have a gentle, guiding approach, never pushing any particular brand or service, and they make sure everyone feels comfortable and informed. Having my daughter with me, we both felt completely at ease with them. GentleTech has been a blessing, and I couldn’t recommend them more highly.
Since then, my family has called on GentleTech many times for their support. They have a gentle, guiding approach, never pushing any particular brand or service, and they make sure everyone feels comfortable and informed. Having my daughter with me, we both felt completely at ease with them. GentleTech has been a blessing, and I couldn’t recommend them more highly.
June Sullivan
Aged 88
My son recommended a company that assists with email accounts, as I’d been struggling to send emails to my family in Australia and couldn’t figure out video calling. At 81, I find it hard to know who to trust, and I was very hesitant about letting someone into my home, especially with access to my personal information.
GentleTech was incredibly understanding, they spoke with me over the phone, explaining the extra care they offer for people my age. They reassured me by mentioning they’d show a company ID badge and even suggested having a family member present. To my delight, they really did help me, and now I can easily stay connected with my family. It’s a wonderful feeling to have overcome my concerns, and I’m so grateful to GentleTech for making it possible!
GentleTech was incredibly understanding, they spoke with me over the phone, explaining the extra care they offer for people my age. They reassured me by mentioning they’d show a company ID badge and even suggested having a family member present. To my delight, they really did help me, and now I can easily stay connected with my family. It’s a wonderful feeling to have overcome my concerns, and I’m so grateful to GentleTech for making it possible!
June Collins
Aged 81
